CEO, American Marketing Association,
Chicago
Ask CEO Dennis Dunlap how the American Marketing Association is
responding to management upheaval in b-to-b marketing and step aside.
Dunlap,
a 40-year marketing and advertising veteran, has a number of initiatives planned
to help AMA's 38,000-plus constituents navigate the ever-changing marketing landscape
in which the average tenure of a CMO has shrunk to 23.2 months, from 23.6 months
in 2004, according to a recent survey by executive search firm Spencer Stuart.
"There's
a tremendous amount of churn,'' said Dunlap, who spent 25 years with ad agency
Leo Burnett Co. and nine years with information services company RR Donnelly before
taking the reins of the AMA in 1999. "We need to better equip [AMA members]
with the issues they are dealing with. That leads to better performance, which
is what their CEO wants.''
Dunlap hopes AMA's Mplanet conference, a two-day
event to be held in November at Walt Disney World Resort, will help with that
process. "We want to try and bring some new ideas, new thinking and new research
to address what's keeping marketers up at night.''
Dunlap, who formed an
advisory board to develop the content for Mplanet, said the conference will focus
on six areas that b-to-b marketers are currently grappling with: performance-based
marketing; the rapid proliferation of new marketing channels; increasing customer
clout; leveraging innovation; brand relevance; and new organizational realities.
Dunlap
said an educational emphasis on new corporate realities is crucial to marketers
if they want to keep their seat at the corporate table.
"Marketing
is much more complex today, and we need to change the marketing mentality for
the top line,'' Dunlap said. "There's been more change in business in the
last five years than in the previous 25 years.''
Another new initiative
spearheaded by Dunlap is the Knowledge Coalition. This is a think tank comprised
of six senior marketing executives and six marketing academics.
"We
really need to drill down on the key issues for senior marketers and find out
the two or three most pressing challenges for them,'' Dunlap said. The group's
findings will be "audited, packaged and finally pushed out to AMA constituents
via print, online and events.''