VP-marketing and products, IAC Search
& Media, Oakland, Calif.
Ask.com plays David to search industry Goliaths
Google and Yahoo!, but the scrappy search engine is making strides in paid search.
Ask.com,
formerly known as Ask Jeeves, got into auction-based search with its sponsored
links product introduced last August. James Speer, VP-marketing and products at
IAC Search & Media, a division of IAC/InterActive Corp., was at the epicenter
of that effort.
Sponsored links replaced premier listings, which were sold
for a flat rate and limited to a few hundred advertisers. Customers demanded a
sponsored product similar to those offered by other search engines.
"Google
and Yahoo! had sponsored listings,'' Speer said. "We got feedback that advertisers
were looking for parity. They wanted to leverage what they were doing on Google
and Yahoo!
"In order to grow our exposure in the industry and increase
the number of advertisers we were touching, we needed to do it.''
Sponsored
Links put Ask.com on the search map. As Nielsen// NetRatings reported, it "leapt
into the top five'' rankings with a 2.1% market share in August. Ask.com was also
the fastest growing among the top five (Google, Yahoo!, MSN, AOL and Ask.com),
rising 77% in volume from 75.8 million searches in June 2005 to 133.9 million
in October.
Ask.com has since maintained its single-digit market share,
with minimal gains and losses.
"The ownership of market share is still
a shifting sand. We're in the midst of relaunching,'' Speer said, referring to
the company's decision to drop butler Jeeves and rebrand as Ask.com in February.
Speer
said now that the company is owned by IAC, "we're a much larger player with
financial resources that IAC makes available and their collection of assets.''
Those assets include brands such as Expedia and Ticketmaster.
"Our
search engine boxes are being embedded in the IAC properties, and that itself
is creating more traffic,'' Speer said.
Becoming a resource alongside such
companies as Google is the plan.
"The big opportunity for us with the
advertising community is to establish we're a significant player, we're growing,
we have access to an audience they can't reach through other means and we're a
good partner,'' Speer said.